FAQ
Dress Code Policy
Yes, Smart casual dress code applies for dinner, for men and women. No sports wear, no swimwear, no flip flops.
Rooms & Amenities
Yes, a hairdryer is provided in the room.
Yes, we provide an electric kettle in the room.
Yes, all wardrobes are supplied with a certain number of coat hangers.
Yes, all rooms are equipped with a safe against charge.
No, we do not provide an iron but we do provide you with an iron service with extra charge.
Yes, we provide a laundry service with extra charge.
Yes, we provide shampoo and shower gel in addition to other bathroom supplies.
We also provide soap, conditioner and a vanity kit.
Yes, all rooms offer a mini fridge but not a mini bar.
No, your fridge will be equipped with bottled water upon your arrival but will not be replenished thereafter.
You can buy bottled water at the bars and in the hotel mini market.
The linen is changed three times per week.
Beach & Pool
3.1. Do you have to pay for the sunbeds by the beach?
3.3. Are there toilet facilities on the beach?
3.4. Where is the nearest bathroom?
Allergies & Special Requirements
Yes, we do cater and provide for a gluten free diet.
Yes, we also have all the necessary knowledge and take all provisions to cater for people with Celiac disease.
You can send an email to allergies@bluelagoongroup.com and also inform Guest Relations upon your arrival.
It is always advised to inform us prior to your arrival.
Yes, we do and please feel free to inform us of your allergy at allergies@bluelagoongroup.com
Check in & Check Out
Yes, we do offer late check out subject to availability.
That would depend upon room type and the season. Please contact the Reception a day prior to your departure in order to check the availability.
For arrivals after midnight we offer cold sandwiches.
This is 4 Euros per room per night and payable upon arrival to the reception.
Upgrades
Yes, we do offer room upgrades with additional charge and subject to availability.
You can upgrade upon arrival subject to availability and against charge.
Wifi
Yes, we do provide Wi-Fi in all public areas and in the rooms.
The internet speed is 200MB and the signal is good.
Care for Infants & Babies
Yes, we automatically provide a baby cot in the room for all reservations with a child under 2 years of age.
Upon your request we can arrange this for children over 2 years of age. Please email info@bluelagoonresort.gr
Yes, the hotel can provide you with a sterilizer & bottle warmer station upon availability. A deposit is required.
Yes, the mini market provides both regular diapers as well as swimmpants.
At the buffet you can find boiled or steamed vegetable puree. For any other requests please contact our restaurant staff. Also, you can find baby food at the hotel mini market.
Restaurants Reservations
Yes, reservation is required. You can make reservation via Exclusivi App or with Guest Relations.
No, the reservation has to be made during your stay at the hotel.
Yes, you can book each restaurant once per week.
Yes, you can book in all restaurants.
Hotel Amenities
Yes, there is an ATM in the main lobby of the hotel.
You can exchange your currency at the Reception.
Yes, there is a mini market in the hotel.
Facilities For the Disabled
We offer a limited number of adapted rooms with adapted bathroom. These are always upon request. Please contact our reservations department at reservations@bluelagoonresort.gr
Yes, the hotel area is very flat and all facilities have access for a wheelchair except for the pool and beach. Please note that entry to the pool is made possible only through steps and ladders.
Low Season & Weather Conditions
During the beginning and the end of the season it could be that some of the facilities are closed due to low occupancy. Nevertheless, their services are offered in other facilities of the hotel.
All facilities are open weather permitted.
Sports Facilities
Yes, we provide tennis rackets with a deposit.
Yes, we provide gold clubs with a deposit.
Yes, we provide table tennis rackets with a deposit.
Various
No, the hotel does not arrange excursions. Please contact your holiday representative for more information.
